DocsSettings & Account

Settings & Account

The Settings section controls your organization's configuration, connected platforms, team members, billing, and personal account preferences.

Organization Settings

Go to Settings in the sidebar to access organization-wide settings.

General Settings

SettingDescription
Organization NameYour business name displayed throughout the app
Organization SlugYour unique URL identifier (cannot be changed after creation)
IndustryUsed to tailor AI content suggestions
Website URLYour primary website
Time ZoneAll scheduled posts use this timezone

Brand Settings

SettingDescription
LogoShown in the dashboard and client-facing exports
Brand ColorsPrimary and accent colors for AI image generation
Brand VoiceDefault tone for AI content (overridable per campaign)
Brand DescriptionWhat your business does — used to prime AI content generation
Target AudienceWho your content is directed at
Content BlacklistWords or topics the AI will never include in generated content

Platform Connections

Go to Settings → Platforms to view and manage all connected social media accounts.

Each platform card shows:

  • Connection Status — Connected, Reconnect Needed, or Not Connected
  • Connected Account — the username or page name
  • Last Active — when Automrktr last successfully posted to this platform
  • Actions — Reconnect, Disconnect, or view settings

See [Social Media Management](./02-social-media-management.md) for full connection instructions.

Team Members

Go to Settings → Team to manage who has access to your account.

Inviting a Team Member

1. Click Invite Member.

2. Enter their email address.

3. Select their role (Owner, Admin, Member, or Viewer).

4. For agency accounts, optionally restrict which clients they can see.

5. Click Send Invite.

The invitee receives an email with a link to accept the invitation and set their password. The link expires after 7 days — resend it from the Team page if needed.

Roles & Permissions

RoleManage PostsManage CampaignsManage SettingsManage BillingManage Team
Owner
Admin
Member
ViewerRead onlyRead only

Removing a Team Member

1. Find the team member in the list.

2. Click the menu (⋯) and select Remove.

3. Confirm. Their access is revoked immediately.

Posts and content they created are retained and can be managed by other team members.

Changing a Member's Role

1. Click the team member's name.

2. Use the Role dropdown to select a new role.

3. Changes take effect immediately — no need to save.

Personal Account Settings

Access personal settings by clicking your avatar in the top-right corner and selecting Profile.

Profile

SettingDescription
Full NameYour display name in the app
Email AddressYour login email (changing requires email verification)
Avatar/PhotoUpload a profile picture
Time ZonePersonal time zone preference (overrides org setting in your view)
Notification PreferencesWhich notifications to receive and how

Changing Your Password

1. Go to Profile → Security.

2. Click Change Password.

3. Enter your current password, then your new password twice.

4. Click Update Password.

Two-Factor Authentication (2FA)

Available on Growth and higher plans.

1. Go to Profile → Security.

2. Click Enable Two-Factor Authentication.

3. Scan the QR code with an authenticator app (Google Authenticator, Authy, 1Password, etc.).

4. Enter the 6-digit code to confirm setup.

5. Save your backup codes in a safe location.

Active Sessions

Go to Profile → Security → Active Sessions to see all devices currently logged in.

  • Click Revoke on any session you don't recognize.
  • Click Revoke All Other Sessions to sign out all devices except your current one.

Notifications

Configure which events trigger notifications in Profile → Notifications:

NotificationDefaultDescription
Post publishedOnWhen a scheduled post goes live
Post failedOnWhen a post fails to publish
Post needs approvalOnWhen a post is submitted for your review (approvers only)
Campaign auto-generatedOffWhen auto-generate creates a batch of posts
Email campaign sentOnWhen an email campaign finishes sending
Email bounce spikeOnWhen bounce rate exceeds threshold
Credit balance lowOnWhen AI credits drop below 20 remaining
New team memberOnWhen someone accepts an invitation

Notifications are delivered in-app. Email notifications can be toggled in the same settings panel.

Deleting Your Account

This action is permanent. All posts, campaigns, analytics, and subscriber data will be deleted after a 1-day retention window.

1. Go to Settings → General → Danger Zone.

2. Click Delete Account.

3. Type the confirmation phrase shown.

4. Click Permanently Delete.

If you have an active subscription, it is cancelled immediately. No refund is issued for unused time.

Data Export

Before deleting your account (or for compliance purposes), you can export all your data:

1. Go to Settings → General.

2. Click Export My Data.

3. Automrktr compiles a ZIP file containing:

- All posts (CSV)

- All campaigns (CSV)

- All subscribers and email history (CSV)

- Analytics data (CSV)

- Uploaded media (ZIP of images/videos)

4. You'll receive an email when the export is ready to download.

Export generation may take up to 24 hours for large accounts.

Need more help?

Our support team is available to answer your questions.

Contact Support